Prescription text alerts
Get a text from SublimeRx when your prescription is ready, with pickup, delivery and refill reminders. Signing up is optional, and you can stop at any time.
SublimeRx text alerts at a glance
SublimeRx text alerts: texts from SublimeRx when your prescription is ready for pickup, pickup and refill reminders, delivery updates, and replies when you text us. Ask our pharmacy team at the counter for our text alerts number, then text START to it. Message frequency varies. Message and data rates may apply. Reply HELP for help and STOP to cancel. Consent is not a condition of purchase. Our text alerts never include medication names. Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Terms: https://www.sublimerx.com/policies/terms-and-conditions#sms. Privacy: https://www.sublimerx.com/policies/privacy.
What you will receive
- Your prescription is ready for pickup
- A reminder when an order is waiting for pickup
- Delivery updates, such as the day your delivery is scheduled
- A reminder when a prescription is due for a refill
- Replies from our pharmacy team when you text us
Our text alerts never include medication names or other health details. They name SublimeRx and link to our website.
How to sign up
- 1
Text START
Ask our pharmacy team at the counter for our text alerts number, then text START to it.
- 2
Get one confirmation text
We reply once to confirm that you are signed up, with how to get help and how to stop.
- 3
Hear from us when it matters
After that, we text you when your order is ready, waiting, on its way or due for a refill, and when we reply to a message you send us.
How often, and what it costs
Message frequency varies. Message and data rates may apply, depending on your mobile plan. Carriers are not liable for delayed or undelivered messages.
Help, and how to stop
- Reply HELP to any text for help, or call us at (516) 612-9300 or email info@sublimerx.com.
- Reply STOP to any text to cancel. You will get one text confirming that you are unsubscribed, and no more texts after that.
- Changed your mind? Reply START to sign up again.
Your consent and your privacy
Signing up is optional. Your consent is not a condition of any purchase or service. Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
The full program terms are in section 24 of our Terms and Conditions, and our Privacy Policy explains how we handle your information.
Questions about text alerts?
Our pharmacy team is happy to help.